Troubleshooting
Pencil Pro Troubleshooting
By Tim1 author18 articles
- Where has the template I just created gone?
- Why am I unable to upload .psd files from my computer when I use the 'Import .psd' function?
- Why Can't I Find My Generated Images in The Asset Library?
- Why isn't Pencil's text generation tool applying all the information from my Brand Library?
- Why is a Creative Editor not automatically applying my brand skin?
- Why am I getting a 'Something went wrong!' message when trying to open one of my templates?
- Why isn't Pencil's image generation tool using the assets from my Brand Library?
- I'm Not Happy With My Outputs - What Can I Do?
- Why can't I see the layers in my video timeline?
- How Do I Apply Text to Only One Format in The Template Editor?
- Why aren't my negative prompts working?
- Why Can't I Access All Models?
- Why Can't I Generate More Than One Variation Of An Output?
- I'm having issues with Magic Fill - what can I try?
- I'm having issues with Smart Erase - what can I try?
- I'm having issues with the Expand tool - what can I try?
- My Text Generation Is All In The Chat - How Can I Format It?
- How can I get my Results and Insights pages to populate?
